1300 626 556. Training Resources. Part A Procedure Read the following scenarios and answer the corresponding questions for each. 0 | Last update: 24/03/2021 Page 8 of 25 Required Resources to Complete this Assessment Task Interaction with Others Part A Task 1:- DELAY IN DELIVERING THE MEAL Participants 1. SITXCOM005 Manage conflict describes the performance outcomes, skills and knowledge required. Our self-study guide supports your learners in understanding the underpinning knowledge of the training package. Feel free to browse our extensive online catalogue, or give us. The plan of the resource. 50. AI Homework Help. 00 AM to 4. You should record all of the key details and. Determine and confirm customer preferences, needs and expectations. Incident Report Form This form is to be completed in the event of an incident or emergency. 6. I'm currently in a job hunt. The unit knowledge guide is a tool that can be used to help a student extendVET Resources Assessment Kits are quality assured RTO resources with detailed guidelines and benchmarking answers with additional assessment materials that are sure to assist trainers in delivering learning to your students. Identify customer needs and expectations, including customers with special needs. Don't forget about our QUALITY ASSURANCE GUARANTEE!Performance criteria describe the performance needed to demonstrate achievement of the element. In order to achieve this, we have conducted:Learner Guide-SITHCCC023 Use food preparation equipment. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Tourism and travel personnel integrate. This connection protects your sensitive data. The resources are typically in unlocked, editable format and you are free to customise and contextualise the materials to suit your purpose. Dispute between a member of staff and a customer over a bill: The customer was unhappy with the amount they were charged for. This unit describes the performance outcomes, skills and knowledge required to conduct basic research and present information in response to an identified need. Review information and select content to suit the specific need. SIRXCEG008. colleagues. 50. Assessment Kit-SITXCOM006 Source and present information . SIRXOSM002Our self-study guide supports your learners in understanding the underpinning knowledge of the training package. . Identified Q&As 61. SIRXOSM002Our learner resources contain everything you need to begin training your learners. Samples. It requires the ability to use effective conflict resolution techniques and communication. Resources. SITXCOM005 Manage conflict Student Assessment Tasks – Cover Sheet Student Name Student Name Student ID Number Student ID Unit Start Date Unit End Date Unit End date Assessment Due Date Date Submitted This cover sheet is to be completed by the student and assessor and used as a record to determine student competency in this assessment task Student Acknowledgement & Declaration In accordance. Using these RTO materials, you can. You are free to rebrand and reproduce these within your registered training organisation (RTO). The location of the assessment will depend upon the nature of the assessment. Google Links links. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. 2. Question 7: Connect the stages of conflict in the correct order: Step 1 Misunderstandings Step 2 Tension Step 3 Dis- comforts SITXCOM005 – Manage Conflict Version: V1 25 of 42 KFQ Partners Pty Ltd RTO ID: 21996 | CRICOS: 02999J Step 4 Crisis Step 5 Incidents Question 8: Connect the stages and signs of conflict according to the Conflict Resolution Network Australia to the ap- propriate. 2) Manage conflict within scope of own role and responsibilities, and according to organisational procedures. We provide all […]The Site Recovery Manager Service can run on either the same physical server as vCenter Server or a separate server. customer service research, including feedback from. Plug-and-play compatibility with most in-demand LMS platforms. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. Part A: You will be observed resolving escalated complaints or disputes with customers. rto 91165 cricos 03071e acn 112 741 723 assessment task 8 hltinf006-chc33015-individualised support-rto works v1. Enhance College of Technology Enhance Professional Training Pty Ltd ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K 2/35 Manilla Street, East Brisbane, Queensland 4169 Australia Phone: 07 3895 8393 email: [email protected] o Police o Senior staff Communication techniques: o Active listening o Empathizing with the person's situation while upholding organisational policy o Non-verbal communication. A customer you are serving has called you over to her table and has complained that she has found. 00$ and prepare to get the best grades in your academics. 2. colleagues. Welcome participants to briefing, information session or tour according to organisational procedures. Quick View. Location of and completion timeframes for assessment The location of the assessment will depend upon the nature of the assessment. Learn which notice. 50. 2. 2. 3. Ltd. PowerPoint-SITXCOM006 Source and present information $ 150. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry nResource fee; SITTIND003: Source and use information on the tourism and travel industry: $0. Our learner resources include: Learner Guide PowerPoint. You will need to. Advise customers about appropriate products and services to meet their needs. T/A Peach Institute RTO No: 31822, CRICOS Provider No: 03604C, ABN: 82 106 814 439 7 Factors involved: factors involved in conflict are varied. 2. Enhance College of Technology Enhance Professional Training Pty Ltd ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K 2/35 Manilla Street, East Brisbane, Queensland 4169 Australia Phone: 07 3895 8393 email: [email protected] person with gun or arms situation where someone has been or may be hurt use a range of conflict-resolution techniques. 3. E-Business . com. Design and produce business documents. AI Homework Help. It requires the ability to use effective conflict resolution techniques and communication. The kind of the resource. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E Assessment 1 - Activity Your task: Read the following scenarios and answer the corresponding questions for each. CRICOS ID: 02564C Version 2. Contact the. The following documents are included in this assessment tool: Student Assessment Booklet provides. Our learner resources contain everything you need to begin training your learners. com. ) must come back online if it goes down. This is a one-off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in. enquiries@rtolearningmaterials. [email protected] list Requirements for SIT30122 – Certificate III in Tourism 15 units 4 core units 11 elective units, consisting of: 5 units from Group A The remaining units may be selected from any elective group below, elsewhere in the SIT Training Package, or any current Training Package or accredited course. Use digital technology for short and basic workplace tasks. To run a successful warehouse operation, you'll need to listen and respond to your workers. The unit knowledge guide is a tool that can be used to help a student extendThis is a one-off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. Our learner guides contain everything you need to begin training your learners. Darwin Institute of Technology RTO Code 41128 | CRICOS Code 03609J Student. On top of that, inbound marketing close rates are 8 to 10 times higher on average compared to outbound selling efforts—making the right blog. In order to ach. Training packages that include this unit 1. Commercial. Also, the document focuses on the Azure-to-Azure DR strategy for SAP workload. All student submissions including any associated checklists (if any) are to be attached to this cover sheet before placing on the students file. Our learner resources contain everything you need to begin training your learners. Pages 6. Share it: Description. This learner resource guide provides support for SITXCOM005 MANAGE CONFLICT. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. $ 650. (1. au Log in Cart Cart. Draft text if required, including appropriate information. SITXCOM005 Manage conflict. human resources, managers, supervisors, and co-workers. 00 Items $ 0. Don't forget about our QUALITY ASSURANCE GUARANTEE!. The class activity book helps VET trainers and assessors to collect detailed information that can be used to improve instruction and student learning while it’s happening. Training Resources. The Fast track Certificate IV in Kitchen Management course enables graduates to start careers in a range of hospitality establishments in the capacity of Chef and Chef de partie. properties object The resource properties. We provide all documents to you in Microsoft Office format, so you can. Our learner and assessment resources can be used for an unlimited number of students within your RTO. SCORM Compliant RTO Resources. Add to cart. In order to achieve this, we have. Documents are provided in Microsoft Word format. AI Homework Help. Add to cart. -65%. Search for:Our learner resources contain everything you need to begin training your learners. au Log in Cart Cart. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Mar. Customer Support 1800 266 160 AUSTRALIA 1800 266 160 2/10 LAWN COURT, CRAIGIEBURN, VIC 3064 info@rtotrainingresources. Carefully read the following scenario. Our learner and assessment resources can be used for an unlimited number of students within your RTO. When 4. Quick View. 1300 554 100. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in. human resources, managers, supervisors, and co-workers. Scenario 1: You are working as part of the wait staff at a local restaurant. 3. 39 Training Facilities & Resources. Learner Resource – provide tons of information and learning content to help prepare your students for assessment. Scenario 1: You are working as part of the wait staff at a local restaurant. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking. Birthday Sale - Get 70% off on all RTO Resources!You are free to rebrand and reproduce these within your registered training organisation (RTO). $ 650. Assessment Kit-SITXCOM006 Source and present informationOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. Assessment 1 Scenario 1: You are working as part of the wait staff at a local restaurant. Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. If possible, relate the answer to your workplace or industry sector. Resource Details. From $700 Per Unit. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Scenario 1: You are working as part of the wait staff at a local restaurant. 00. com. This unit of competency is also included as part of some qualification packages. Quick View. Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: [email protected] SITXCOM005 Assessment V1. Our learner resources contain everything you need to begin training your learners. PowerPoint presentation The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment. 4. 00 $ 52. 0. Doc Preview. The following resources are required to complete the role-play. Assessment Kit-SITXCOM006 Source and present informationStudy Resources. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. Recognition of Prior Learning (RPL) is an assessment-only process that assesses a student’s workplace experience and/or formal and informal training to determine their competency against the relevant accredited unit. 1800 266 160 info@caqa. Total views 9. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Our learner resources contain everything you need to begin training your learners. SITXCOM005 Manage Conflict RTO No: 21595 | CRICOS Code: 02634E Assessment 2 - Role Play 1. Our learner and assessment resources can be used for an unlimited number of students within your RTO. This connection protects your sensitive data. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. R ESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK : Access to textbooks and other learning materials Access to a computer, printer, Internet and email software (if required) Access to Microsoft Word (or a similar program). Don’t forget about our QUALITY ASSURANCE GUARANTEE!. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. Executive management's responsibility to provide strategic direction, ensure the accomplishment of objectives, oversee that risks are appropriately managed, and validate responsible resource use. 1. Birthday Sale - Get 70% off on all RTO Resources!Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. 00 $ 227. com. Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We providLearner Guide-SITXFSA007 Transport and store food. It covers assessments, special needs, complaints and appeals, cheating and plagiarism, conducting assessments, and performance standards. fSITXCOM005 Manage conflict. 50: SITXCOM007: Show social and cultural sensitivity: $0. 2 units from Group B, elsewhere in SIT Training Package, or any other current Training Package or accredited course. 00 Flag question Question text For this task you will need to conduct some research to. "Assessment Kit-SITXCOM006 Source and present information","handle. au. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. Solutions available. 4. 2. People working under supervision would. RTO No: 20829 CRICOS Provider No: 02044E ABN: 41 085 128 525 ASSESSOR COPY- CR Assessment Resource Summary Unit Details SITXCOM005 – Manage conflict Assessment Type This is a summative assessment, which requires each student to have adequate practice prior to undertaking this assessment This assessment is to be. The kit is designed to cover all units requirements with a range of appropriate assessment. Q10: What resources could you have called on if the situation had escalated and become verbally or physically threatening or even. Ensure that you: review the advice to students regarding answering knowledge questions in the AIMIHS. Australian Ideal College RTO No. In order to achieve this, we have. com. That’s why we developed our comprehensive collection of RTO resources. com. Establishes the escalation of that loss over time, identifies the minimum resources needed to recover and prioritizes the recovery of processes and the supporting system. Conflict may arise due to the factors put forward by social theorists (as mentioned above) or due to a difference in expectations. Location of and completion timeframes for assessment. A template is provided in Appendix C of the Student User Guide. Can be used to easily and quickly set up online training. Student Name Boduhandi Gayathri Dhanushika De Silva. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E You may follow the Assessment Appeals process in the Student Handbook if you are not satisfied with: o the assessment result; or o the way an assessment was carried out by your trainer; or o the conditions or structure of the assessment The student handbook has the steps for reassessment if you receive a Not Yet Competent mark and. This unit describes the performance outcomes, skills and knowledge required to conduct basic research and present information in response to an identified need. food items 31 BSBSUS211 Participate in sustainable work practices 32 SITXCOM006 Source and present information 33 SITXHRM007 Coach others in job skills . 2. Landlord notice to end tenancy. (RTO 90796) Integrated Care & Management Training Pty Ltd (ICM Training) (RTO 90197) Your Life Health and Learning Inc. Our learner and assessment resources can be used for an unlimited number of students within your RTO. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. We have RTO Learning Materials and Assessment Tools for Certificate One, Two, Three, and Four Qualifications as well as Diploma and Advanced Diploma level Qualifications. Quick. 1300 808 480. Enhance College of Technology Enhance Professional Training Pty Ltd ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K 2/35 Manilla Street, East Brisbane, Queensland 4169 Australia Phone: 07 3895 8393 email: [email protected] customer refusing to leave or be pacified drug or alcohol-afected person person who appears to be violent or are threatening people involved in physical violence person with. Don't forget about our QUALITY ASSURANCE GUARANTEE!. Any further assistance you might. 1,553 $ 544 ex GST inc GST. Manage Conflict RTO No: 21595 | CRICOS Code: 02634E Brief Overview of the matter/problem:,Cultural Misunderstanding Overall: New employee comes to work today first time in Japanese restaurant in heart of CBD, Melbourne. 00 PM. Assessment Kit-SITXCOM006 Source and present information . : 91679 CRICOS Provider Code: 03053G ABN: 15 126 592 756 Sydney Campus: Level 7. 2. $ 650. (Open Colleges School of Health). HOSPITALIT SITXMGT001. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. All premium resources are designed by our partner resource developers to enable your RTO to train learners. 3. Trainer Manual includes answers to the learning. While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of any errors and any RTO 45461 CRICOS 03742D Address 74 Sydney ST, Albion VIC 3020, phone number: +61433150060 Email [email protected], This form is to be completed and used as a final record of student competency. BSBTEC201. ). Birthday Sale - Get 70% off RTO Resources. (RTO). Dispute resolution is a formal process – it’s a lot like going to court. Training ResourcesDuke College (DC) Assessment 1, Jan 2019. These files address the problem of students not. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: [email protected] SITXCOM005 Assessment V1. 1. SITXCOM005 task2. Welcome to CAQA Publications, a leading provider of RTO resources for trainers, learners, and industry professionals. edu Assessment cover sheetRTO Works has developed this content in partnership with Reubarquin Press and with the expert industry guidance of Dominique Bendebiza-Caron from Brighton College. Buy now. ACOT Training and Assessment/SITXCOM005/Learner Workbook/V1. 1 unit from Group A. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Successful completion of this unit requires that you can resolve complex or escalated complaints and disputes with internal and external customers and colleagues. This unit describes the performance outcomes, skills and knowledge required to address protocol requirements in a broad range of business activities. These SIT30222 RTO resources go through a comprehensive development process including validation and subject matter expert review before delivery to you. On the other hand, RPO or Recovery Point Objective is the maximum amount of data loss your company is willing to accept as measured in time. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. 1. Our learner resources contain everything you need to begin training your learners. SALE-65% . BOOK FREE DEMO. 03754M Assessment Task SITXCOM005 - Manage conflict Version 2. 41089 I CRICOS NO. Any combination of electives that… Continue. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. GST. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. 1800 266 160 info@caqa. 02 kilometres) long and takes approximately 15 minutes to complete. This is a one-off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. Location of and completion timeframes for assessment. Licence permits use only within your RTO, without limitations on student numbers. Learner Guide-SITXCOM006 Source and present information - RTO Training Resources Learner Guide-SITXCOM006 Source and present information $ 227. 12. Refer to individual units for. 2. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E You may follow the Assessment Appeals process in the Student Handbook () if you are not satisfied with: o the assessment result; or o the way an assessment was carried out by your trainer; or o the conditions or structure of the assessment The student handbook has the steps for reassessment if you receive a Not Yet Competent mark. 00 $ 52. You are free to rebrand and reproduce these within your registered training organisation (RTO). Compliance and Enforcement. Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: [email protected] Assessment Requirements You are required to complete and pass every task in the assessment in order to be deemed competent. Approach 1. This includes industry structures, technology, laws and ethical issues specifically relevant to the tourism and travel industry. SIT20322 RTO Materials. All student submissions including any associated checklists (if any) are to be attached to this cover sheet before placing on the students file. The Compliance and Enforcement Unit (CEU) ensures compliance the residential tenancy laws of BC. Our learner and assessment resources contain everything you need to begin training and assessing your learners. Add to cart. PowerPoint presentation The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment. Carefully read the following information. The unit knowledge guide is a tool that can be used to help a student extend their learning. where indicated by referencing, and that student have followed the good academic practices noted above. Your assessor will countersign the agreement and keep it on file. Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: [email protected] SITXCOM005 Assessment V1. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E Assessment 1 - Activity Your task: Read the following scenarios and answer the corresponding questions for each. Wells International College. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E You may follow the Assessment Appeals process in the Student Handbook () if you are not satisfied with: o the assessment result; or o the way an assessment was carried out by your trainer; or o the conditions or structure of the assessment The student handbook has the steps for. The latter is non-negotiable for me 😂 We sometimes go to office(at QC) though F2F just for some socialization with the team, but it's not really forced. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Mar. Register; Login; 0 item(s) Book Free Demo Request Free Sample . 2. Manage conflict within scope of own role and responsibilities, and according to organisational procedures. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in. Follow organisational customer service policies and procedures. Add to cart. 0. Can help track and demonstrate the volume of learning – a useful feature during audits!Our learner guides contain everything you need to begin training your learners. Add to cart. Plagiarism, cheating and collusion. The RTO Manager must review and authorise any request for ‘reasonable adjustment’ to ensure that any adjustments and resulting outcomes are not affecting the integrity of the training and assessment process. a brief Trainers’ Guide with advice on using the activities. For you to be assessed as competent, you must successfully complete two assessment tasks: Assessment Task 1: Knowledge questions – You must answer all questions correctly. Diploma. 0_Mar 2019 | CRICOS: 03156M Page 3 of 19 UNIT OVERVIEW SITXCOM001 Source and present information UNIT DESCRIPTION This unit describes the performance outcomes, skills and knowledge required to conduct basic research and present. In order to achieve this, we have. au Log in Cart Cart. au Log in Cart Cart. Disaster Recovery from the Cloud. Add to cart. Our experienced team are here to find the training resource solutions you need for your RTO, TAFE or University. RTO represents how many hours it takes. Don't forget about our QUALITY ASSURANCE GUARANTEE!. If it had been dealt with earlier with a suitable solution may have been found much more easily. Can help track and demonstrate the volume of learning – a useful feature during audits!SITXCOM005 Assessment Tasks and Instructions. Manage Conflict RTO No: 21595 | CRICOS Code: 02634E First I have to take responsibility and begin dealing with the situation by the way don’t for get tread carefully. name string Resource name. Quick View. You are free to rebrand and reproduce these within your registered training organisation (RTO). 1 3 Information for Student: All work is to be entirely of the. Quick View. 100% (1) View full document. General electives Communication and Teamwork SITXCOM006 Source and present information BSBCMM211 Apply communication skills Computer Operations and ICT Management. High Education Resources. Qualifications list Requirements for SIT30222 – Certificate III in Travel 17 units 12 core units 5 elective units, consisting of: 3 units from the list below 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course. Identify and use resources to assist in managing conflict. You are free to rebrand and reproduce these within your registered training organisation (RTO). 1 Review information and select content to suit the specific need. docx - RTO No:. 2. If a candidate requests to be sponsored for a visa through the County, contact the Employee Services Agency, at (408) 299-5880, and request to speak with the Human Resources H-1B Coordinator. 1800 266 160 [email protected] assessment resources contain everything you need to begin assessing your learners. SITXCOM005 Manage conflict | Student Assessment Tasks Assessment Task 1 Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. To enable remote access to resources in an enterprise, the root certificate for the domain must be provisioned on the smart card. Communicate clearly with your employees. Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: [email protected] Assessment Requirements You are required to complete and pass every task in the assessment in order to be deemed competent. Birthday Sale - Get 70% off RTO Resources. Quick View. This VET resources package includes training materials for a single unit of competency, SITXCOM006 Source and present information. Strathfield College. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. to resolve complex or escalated complaints and disputes with internal and external customers and. A customer you are serving has called you over to her table and has complained that she has found. Our learner and assessment resources can be used for an unlimited number of students within your RTO. Our learner and assessment resources can be used for an unlimited number of students within your RTO.